Sign-in problems
Restart account linking from the connected assistant, confirm your network connection, and sign in on the NutriConvo authorization page. Never enter NutriConvo credentials directly into a chat.
Connected-app support
Get help with NutriConvo AI connected food tools
Contact Useful First about account linking, food-tool permissions, diary results, or an operation receipt. Do not send passwords or sensitive health information.
Email support-nutriconvo@usefulfirst.comConnection checklist
Onboarding required
Complete the existing NutriConvo onboarding before trying account linking again. Onboarding includes the product eligibility and policy steps required for every account.
Permission denied
Read actions require food-read permission. Logging, clarification, confirmation, and receipt access require food-write permission. Reconnect only if you want to grant a missing permission.
Account cannot connect
The authorization page reports an ineligible account without changing account access. Contact support if you believe your existing access was not recognized.
Unexpected food result
Include the food name, requested date or meal, and the operation ID shown by the connected assistant. Do not include access tokens, passwords, or full chat transcripts.
Disconnect access
Remove NutriConvo from the connected assistant's app or connector settings. Contact support if the connection remains active after removal.
Account deletion and privacy
If you cannot access NutriConvo, request account deletion from the email address associated with your account. Account deletion and disconnecting one AI assistant are different actions.
Deleting your NutriConvo AI account does not cancel an App Store or Google Play subscription. Subscriptions must be canceled separately through the store account used for the purchase.
Request account deletion